Services
Overview
The SC-CustCentric CRM solution offers a broad base of functionality to streamline your business processes and increase organisational efficiency.But getting the most out of your SC-CustCentric modules requires an implementation that fits your business needs as well as ongoing services that support your company and your employees.
Spair Corporation has a comprehensive set of implementation and support services, which we offer directly or through our network of partners.
Implementation Services
Spair Corporation has a team of experienced implementation specialists to assist you in planning and implementing your solution, as well as educating your employees on the use of your new system.Spair Corporation and its partners offer the following services for each phase of implementation:
Consulting
To maximise the business benefits of SC-CustCentric CRM solution, we will work diligently to understand your company's business architecture and process flows. We offer process mapping from legacy systems, best practices process consulting, as well as business process re-engineering.Implementation
Having worked in a multitude of industries, we have amassed a wealth of experience to evaluate your implementation needs.Customer support
Spair Corporation recognises the importance of customer support and has programs to suit your organisational needs. You can always have the information and help you need, when you need it.Data conversion
To make the transition from your existing and legacy applications, you need to consolidate your data. We can help you extract, cleanse, reformat and import your data into SC-CustCentric.Education & training
We can provide on-site training to ensure your users make the most of the functionality SC-CustCentric has to offer.Integration
Integrate SC-CustCentric with your other critical applications to create the ideal real-time solution for your business.Hosting
Once you have chosen the right CRM solution for your business, you may wish to leverage further efficiencies from your relationship with Spair Corporation.Using our Partner network, we can assist you with any hosting needs you may have and with our experience, ensure that solution meets your needs.
Managed Servers
Spair Corporation has a vast base of experience and Partners to draw from. If your organisation requires a tailored hardware solution, either for your SC-CustCentric implementation, or for any other application, we can help.Regardless of size and requirements, we can find the solution for you.